Get started with ZBrain XPLR

ZBrain XPLR’s multi-tenant SaaS-based architecture introduces a secure, company-specific sign-in experience that ensures each organization (tenant) accesses its own isolated environment.

This guide helps you:

  • Get started with ZBrain XPLR- sign in with your corporate credentials

  • Access ZBrain XPLR via tenant-specific URLs

  • Pick the right authentication path

  • Navigate the login and logout flows

Accessing ZBrain XPLR

Tenant-specific login URLs

Every organization is assigned a unique login URL that automatically applies the correct tenant context. Users are taken directly to their company environment, eliminating the need for repetitive email entry or tenant selection and ensuring a secure, streamlined login experience.

🔗 URL Format

https://aixplr.thehackettgroup.com/<company-name>/sign-in

Example

If your company is ABC Corp, your login URL would be:

https://aixplr.thehackettgroup.com/abccorp/sign-in

Default tenant: Hackett

If no company name is specified, users are redirected to the default tenant:

https://aixplr.thehackettgroup.com/thehackettgroup/sign-in

Sign-in options for ZBrain XPLR

Authentication methods overview

ZBrain XPLR supports three primary sign-in methods:

  1. SSO authentication (Google or Microsoft) - Recommended for enterprise users

  2. Email & password - Standard credential-based login

  3. Email-only entry - For initial tenant verification and SSO routing

Method 1: SSO authentication

Step 1: Select your SSO provider

From your company-specific sign-in page (https://app.domain.com/<your-company>/signin), choose your SSO option:

  • Sign in with Google – for Google Workspace users

  • Sign in with Microsoft – for Microsoft 365 or Azure AD users

Step 2: Redirect to secure login portal

After clicking your preferred provider, you will be redirected to Google or Microsoft’s secure authentication page

Step 3: Enter corporate credentials

After being redirected to Google or Microsoft’s secure sign-in page:

  • You will see a list of your logged-in accounts

  • Select your work account associated with your Google Workspace or Microsoft 365 environment

  • If you are not already signed in to your provider, you may be prompted to enter your credentials at this stage

If Multi-Factor Authentication (MFA) is enabled, follow your company’s MFA prompts.

Step 4: Grant permissions (if prompted)

  • On your first sign-in, you may be prompted to grant access permissions to ZBrain XPLR

  • This step authorizes ZBrain XPLR to securely access your organization’s Google Workspace or Microsoft 365 account, completing the SSO integration and placing you in the correct company.

Step 5: Redirect to ZBrain XPLR

  • After successful authentication, you will be automatically redirected to your organization’s ZBrain XPLR dashboard.

  • You are now signed in and ready to begin using the platform.

Method 2: Email & password sign-in

Step-by-step process

  1. Navigate to your company URL

https://aixplr.thehackettgroup.com/company-name/sign-in
  1. Enter your credentials

  • Email address: Your registered work email

  • Password: Your ZBrain XPLR password

  1. Click ‘Sign in’

    • The system validates your credentials

    • Successful authentication redirects you to your workspace

Method 3: Email-only sign-in

  • Step 1: Enter your work email address

  • Step 2: Click ‘Continue’

  • Step 3: The system validates the email domain.

    • If the domain matches a registered tenant, the workflow proceeds.

    • If not, the user sees “Organization not found.”

    If you are a registered user, the system automatically routes you to the appropriate authentication method based on your organization's configuration.

Tenant-aware URL persistence

ZBrain XPLR consistently retains tenant context across navigation, page refreshes, and sessions, ensuring seamless return to the appropriate workspace without additional steps or re-authentication.

After logging out behavior

When you log out of ZBrain XPLR, the platform ensures you remain within your organization's context. After logging out, you are redirected back to your company-specific sign-in page.

For example, if you originally signed in at "https://aixplr.thehackettgroup.com/abccorp/sign-in", you will be redirected. This helps prevent confusion and ensures a smooth re-login experience for users within the same tenant environment.

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