How to Access, Monitor, and Manage Agent Performance and Tasks?
Last updated
Last updated
To ensure your agents operate smoothly and efficiently, it is essential to access, track, and manage their performance and tasks effectively. Here is a step-by-step guide on how to monitor task status, view detailed logs, filter and review tasks, and assess agent performance.
You can access all the agents you have created via the Agents Page. Here, you will find key details such as:
Agent ID: Unique identifier for each agent.
Agent Name: The name of the agent.
Accuracy: The performance accuracy of the agent.
Action Required: Any actions that need attention.
Created On: The creation date of the agent.
Last Execution: The date of the most recent task run.
Status: Whether the agent is active or in draft mode.
On the Queue Page, monitor your agent’s task status with ease:
Green Dot: The task has been successfully completed.
Yellow Dot: The task is pending and awaiting processing.
Red Dot: The task has failed.
For a more detailed view of the agent’s actions, click the Maximize button to access the session logs. In the logs, you can review:
Input and Output Data: What data the agent processed and what results were generated.
Step-by-step Overview: A breakdown of the agent’s actions during task execution.
For in-depth analysis, you can download or copy the session reports. This is especially helpful for reviewing results or sharing them with team members for further evaluation.
If the task results do not meet expectations, you can provide feedback by giving a thumbs down. This feedback helps to refine the agent’s performance for future tasks.
Use the Filter Icon on the Queue Page to sort tasks based on their current status:
Processing: Tasks that are actively being executed.
Pending: Tasks waiting to be processed.
Completed: Tasks that have been successfully finished.
After applying the filter, the filtered tasks will be displayed on the right side of the screen for easier review.
The Agent Performance Dashboard provides a comprehensive overview of the agent’s performance, including:
Active Dates: When the agent was actively processing tasks.
Processing Time: Duration it took the agent to complete task.
Session Time: Total time spent per session.
Satisfaction Score: User feedback rating the agent’s performance.
Tokens Used: A metric for tracking the token consumption during task execution.
On the All Flows Page, you can evaluate the specific flows and triggers used by the agent. This includes:
Flow Name: Identifies each workflow employed by the agent.
Steps in the Flow: Details of the steps the agent followed during execution.
Creation Time: The time each flow was created.
Flow Status: Current status of the flow.
Triggers: Conditions or events that activate the flow, such as a specific action, input, or event that prompts the agent to execute its tasks.
By regularly accessing, monitoring, and managing your agent's tasks, performance, and flows, you can ensure smooth operations, optimize efficiency, and make data-driven adjustments for continuous improvement. This proactive approach helps maintain high performance and enables seamless workflow automation.
