Google My Business

Google My Business is a free tool from Google that allows businesses to manage their online presence across Google Search and Maps. It enables businesses to create and update profiles, engage with customers through reviews and messages, showcase products and services, and gain insights into customer interactions. This tool helps businesses improve their local visibility and connect with potential customers more effectively.

How to Integrate Google My Business with ZBrain Flow

To integrate Google My Business with ZBrain Flow, follow these steps:

1. Click the ‘+’ Button: Click the ‘+’ button in ZBrain Flow to add a new integration.

2. Search for Google My Business: In the search bar, type "Google My Business" and select it from the available options.

3. Choose an Action: Select the specific action you want to perform, such as managing reviews, retrieving insights, or posting updates.

Once integrated, ZBrain Flow enables seamless management of your Google My Business profile.

How to Connect Google My Business to ZBrain Flow

To establish a connection between Google My Business and ZBrain Flow, follow these steps:

1. Enter a Connection Name: Provide a unique name for easy identification of your Google My Business connection in ZBrain Flow.

2. Click ‘Connect’: This initiates the authentication process.

3. Log in to Google My Business: A Google login pop-up window will appear. Enter your credentials.

4. Grant Permissions: Approve the required OAuth permissions to allow ZBrain Flow to access and manage your Google My Business account securely.

5. Save the Connection: Click ‘Save’ to finalize the connection setup.

Once connected, ZBrain Flow can interact with your Google My Business profile to retrieve business insights, manage customer reviews, automate updates, and enhance engagement.

Actions Available in Google My Business Integration

1. Create or Update Reply

This action allows businesses to respond to customer reviews directly from ZBrain Flow.

Configuration Steps:

• Select an existing connection or create a new one.

• Enter the reviewer’s name.

• Enter the response you want to add to the review.

2. Custom API Call

The Custom API Call action enables advanced interactions with the Google My Business API for specific needs beyond the standard actions.

Configuration Steps:

1. Select an Existing Connection or Create a New One: Choose an active connection or create a new one.

2. Enter the API Endpoint URL: Use the full API URL or a relative path to the base URL.

3. Select the HTTP Method: Choose the request type that matches your action:

   • GET – Retrieve business details, customer reviews, or insights.

   • POST – Create new business updates, post announcements, or add responses.

   • PATCH – Modify existing business details, update store hours, or edit responses.

   • PUT – Overwrite existing content, such as profile descriptions or updates.

   • DELETE – Remove business updates, responses, or media files.

   • HEAD – Fetch response headers without retrieving the full data.

4. Add Headers: Define additional headers required for the API request. Authentication headers are automatically included. Click ‘+ Add Item’ to include more headers.

5. Add Query Parameters: Customize API requests with filters or additional options. Click ‘+ Add Item’ to include query parameters.

6. Enter JSON Body: Provide structured request data in JSON format for complex API interactions.

7. Set Timeout (in Seconds): Specify a request timeout duration to prevent long-running API calls from causing delays in the process.

Note: Click 'f' to insert dynamic values for flexible configurations.