Twilio

Twilio is a cloud communications platform that enables businesses to send SMS, make voice calls, and integrate messaging services into applications. It provides scalable and secure communication solutions for businesses of all sizes.

How to Integrate Twilio with ZBrain Flow

Integrating Twilio with your application allows you to send SMS messages, make voice calls, and automate communication workflows.

Steps to Integrate Twilio:

1. Click the ‘+’ Button in Zoho Flow – Start a new integration.

2. Search for Twilio – Type “Twilio” in the search bar.

3. Choose an Action – Select the desired action, such as sending an SMS or making an API request.

How to Create a Twilio Connection in ZBrain Flow

To establish a connection between Twilio and ZBrain Flow:

Steps to Connect Twilio:

1. Provide a Connection Name – Assign a unique name to identify the Twilio connection.

2. Enter the Account SID – This is required to authenticate API requests.

3. Enter the Auth Token – Used for secure authentication.

4. Click ‘Save’ – Finalize the connection setup.

How to Get Your Twilio Account SID and Auth Token

1. Log in to Twilio – Go to the Twilio Console and sign in.

2. Navigate to the Dashboard – Your Account SID and Auth Token are displayed on the dashboard.

3. Copy Your Credentials:

   • The Account SID starts with “AC” followed by 32 alphanumeric characters.

   • The Auth Token is a 32-character string

   • Click the "eye" icon to reveal and copy it.

4. Secure Your Credentials – Store them safely, as they grant access to your Twilio services.

Available Actions in Twilio Integration

1. Send SMS

Allows sending an SMS message to a specified phone number using Twilio.

Steps:

• Select an existing connection or create a new one.

• Select From: Choose the Twilio phone number that will send the SMS.

• Enter the Message Body: Type the content of the SMS.

• Enter To: Provide the recipient's phone number.

2. Custom API Call

Enables advanced interactions with Twilio's API using custom requests.

Steps:

1. Select an Existing Connection or Create a New One – Choose or establish a connection.

2. Enter the URL – Use the full API URL or a relative path to the base URL.

3. Select the HTTP Method – Choose the request type:

   • GET – Retrieve details like messages or call logs.

   • POST – Send messages or initiate calls.

   • PATCH – Modify existing records, such as updating messages.

   • PUT – Replace content, like updating Twilio settings.

   • DELETE – Remove messages or call records permanently.

   • HEAD – Fetch response headers without retrieving full data.

4. Add Headers – Define any custom headers required. Authentication headers are automatically included. Click ‘+ Add Item’ to add more headers.

5. Add Query Parameters – Specify filters or additional options for API requests. Click ‘+ Add Item’ to include more parameters.

6. Enter JSON Body – Provide structured request data in JSON format.

7. Set Timeout (in Seconds) – Define the timeout to prevent long-running API calls from delaying.

Note: Click 'f' to insert dynamic values for flexible configurations.