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# Azure Communication Services
Integrate Azure Communication Services with ZBrain to enable voice, video, chat, SMS, and email interactions via AI APIs.
The Azure Communication Services piece in ZBrain Flow provides integration with Microsoft's cloud communication platform, allowing you to send emails directly from your workflows. This connector enables you to automate email communications without manual intervention. This piece is ideal for organizations looking to streamline their email processes, automate routine communications, and ensure reliable message delivery as part of their broader business workflows.
## **How to Use Azure Communication Services in ZBrain Flow**
**Configuration Steps:**
* Click on the '+' button in the Flow and search for Azure Communication Services.
* Select Azure Communication Services.
* The primary action available is:
* **Send Email** – Deliver email messages through Azure's communication infrastructure.
* If this is your first time connecting to Azure Communication Services, you'll first need to create your Azure Communication Services connection. For this:
* Click on the connection dropdown and select 'Create connection'.
* In the popup window that appears, you'll need to:
* Enter a descriptive 'Connection Name' to identify this Azure connection
* In the 'Connection string' field, paste your Azure Communication Services connection string
* Click 'Save' to store this connection
* Next, specify sender and recipient information in the respective ‘Sender Email (From)’ and ‘To’ fields. Click ‘Add Item’ in the ‘To’ field if you need to send the email to multiple individuals.
* Optionally set additional options like ‘CC’, ‘BCC’, and ‘Reply To’ addresses. To include multiple recipients in the CC or BCC fields, click ‘Add Item’ for each additional address.
* In the 'Subject' field, enter the email subject line.
* From the 'Content Type' dropdown, select the format of your email:
* 'HTML' - for rich formatting with HTML tags
* 'Text' - for plain text emails
* In the 'Content' field, enter the body of your email:
* If you selected HTML, you can use HTML tags for formatting (headings, lists, links, etc.)
* If you selected Text, enter plain text without formatting
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